Cristóbal Kulczewski, Deputy Operations Manager for SAAM Towage, is in charge of supervising progress in implementing Helm,
Freshservice is the IT help desk tool that will centralize requests related to user accounts, hardware and software implemented, including Tripanko (NSE and Helm).
Panama has operated with Helm Connect since 2017. However, the software needed to be migrated to a new server with better features to meet the corporate standard for the Tripanko project.
The second week of December was the date chosen to kick off Helm in Mexico.
This enterprise architecture system and modeling platform brings together the following topics into one place: Processes, People, Systems, Documents and Risks.
We continue moving forward on the implementation of our Tripanko project, which includes Nautical Systems (NSE), one of the specialized, maritime industry software programs that is being implemented throughout the entire SAAM Towage fleet.
On December 17th, we officially launched the Welcome, Introduction and Maintenance module. Over the next few weeks, we will release the next units on Purchasing, Reporting, KPI’s and Dry Docking.
Data population is the process of compiling and sending a large number of tug equipment manuals to ABS, the supplier of NSE, and then uploading that information into the system. This process is vitally important to obtain a quality database…
Position and years with SAAM Towage: New project engineer at SAAM with the company for 6 months.
Position and years with SAAM Towage: Project Manager. In January I will have been with the company for a year.