Tugboat dispatchers and captains from SAAM Towage Colombia trained on the Helm platform. Participants in the two-session course received training material with step-by-step procedures for the day-to-day tasks they must perform.

They were also given a quick reference guide, a recording of the training sessions and a test link where they could do real operational exercises.

Billing analyst Erick Lorduy, who trained captains from Honduras and Colombia, rated the training as very positive. “We now expect that, with practice, both the dispatchers and the captains will become more confident in using this tool,” he commented.