“We’ve had great participation and good evaluations from this training process, which is still under development,” highlights Javiera Cifuentes, Project Coordinator at SAAM Towage Brazil.

More than 130 people, from captains to office staff, are being trained in this course. They received the course content in two videos—the first focusing on the implementation of the new version of the system and its benefits, and the second on Helm Connect processes and the modules each user has access to.

“This training is a good opportunity for current Helm users to get a new overview of the system. It’s also useful for giving those who don’t use this tool an idea of the work entailed, and the information that can be obtained with Helm Connect. It provides an overview of the company’s different areas,” concludes Javiera.