Two months after kicking off the Helm software project in Colombia, the team visited the Panamanian subsidiary to learn about challenges and outline roles before software implementation.

Susana Dahl, Erick Lourdy and Luis Alejandro Becerra from the Saam Towage Colombia team visited the Saam Towage Panama offices and received training from Sergio Gómez, a Key User in Panama. They boarded a tug to understand how the control room receives the maneuver.

According to Susana, the activity was critical to “anticipating potential problems and learning best practices. We can also make progress on our change management plan and prevent delays.”