Digital tools have revolutionized the way we do things. With the digital transformation, online tools and mobile applications have replaced many functions that were once conducted on paper.

In the context of Tripanko, we discovered that, because they are the primary users of project applications, captain and machine supervisor knowledge of computer tools is one of the keys to project success.

“We worked with the Tripanko project IT area to identify the base knowledge each employee should have then classified them into three levels: basic, intermediate and advanced,” explained Carolina Luengo, Head of Projects for Human Resources at SAAM Towage.

Each company applied a diagnostic test  to assess each captain or machine supervisor’s individual knowledge based on those levels.

“The results revealed digital gaps, that is to say, unequal distribution in access, use and impact of digitalization skills,” specified Carolina. She added, “That is why we are offering this training, which is crucial to the successful implementation of Tripanko. Our captains and machine supervisors play a critical role in entering information.”

Based on these findings, we determined that our employee standard should be level 1 computer skills: basic Internet browsing, safe handling of information and user-level competence in Word and Excel.

Digital training began at our Panama operations in December 2020, followed by Chile, Costa Rica and Mexico. Training will soon start in Guatemala and Uruguay.

The program is customized for SAAM Towage and follows the ICDL standard, the world’s leading computer skills certification.

The objective is to provide essential tools in order to build the skills to manage more complex information systems in the future.

Training also includes a content assessment to gauge skill acquisition and discern the impact of the training. The latter will become apparent as our captains and machine supervisors correctly use Tripanko project systems and the computing tools provided by the company.

We invite our captains and machine supervisors to participate in this training and acquire valuable skills that will enable them to conduct themselves safely in the digital world.