Another Helm kick off took place on October 8th, this time at SAAM Towage Canada. The event included a presentation on the project timeline, system requirements, benchmarks, risks and their mitigation, and the commitments the team will need to make.  The customer focus and waste reduction were emphasized as priorities for the project.

Brook Walker, Manager, Vessel Operations & SHEQ told us, “Helm implementation is one of our most important strategic operating initiatives.” By successfully implementing this software, which includes billing, business intelligence, financial reporting, crew scheduling, we will be able to preserve our competitive advantage based on customer focus and data.”